Suffolk Health
Home and Community-Based Services in New York
Support That’s Personal. Progress That’s Real.
Our Mission
At Suffolk Primary Health, we believe every child deserves the chance to thrive—no matter their medical, emotional, or behavioral challenges. Our mission is simple: to build stronger, healthier communities by empowering children and their families.
What Is HCBS?
HCBS stands for Home and Community-Based Services—a life-changing program under the NYS Department of Health. It’s designed to help kids and teens (ages 0–21) with medical or mental health challenges that put them at risk of hospitalization or out-of-home placement.
Our support is:
Individualized – Every child receives a customized service plan tailored to their unique needs, strengths, and goals.
Community-focused – Services are delivered in the environments where children feel most comfortable—at home, in school, and in their communities.
Growth-Oriented – We help children and youth build confidence, independence, and real-life skills through meaningful, hands-on learning experiences.
Family-Centered – We recognize that children are part of a larger support system. Services are available not only for struggling youth, but also for parents and caregivers—ensuring the entire family is supported and empowered on their journey.
At its core, this program exists to strengthen families, empower youth, and create lasting pathways to independence and well-being.
Our support is:
Our Core Values
The foundation of our work is built on deep care and a commitment to the families who trust us.
Family-Centered Support
We prioritize the needs of each child and family, delivering personalized, person- centered care that honors individual strengths and circumstances.
Meaningful Progress
Our services promote realistic, lasting growth by helping families and youth take manageable steps toward greater independence and well-being.
Integrity
We lead with honesty, accountability, and respect—ensuring that every action is rooted in transparency and trust.
Collaboration & Coordination
We work closely with care teams—including families, providers, and community partners— to ensure seamless, comprehensive, and consistent support.
Simplified Access
We understand that government programs can be overwhelming. That’s why we work to make the process as smooth as possible— guiding families through the paperwork and helping them access the support they need without unnecessary delays.
Our Process
We walk with you through each stage, ensuring the whole experience is clear and supported.
Intake & Assessment
1
Meet Your Support Staff
2
Person-Centered Service Plan
3
Authorization
4
Start of Services
5
Monthly Check-Ins
6
6-Month Reauthorization
7
Eligibility
Children and youth ages 0–21 who:
Are Medicaid eligible (or may qualify through other state criteria)
Have a serious emotional disturbance, developmental disability, or complex medical condition
Are at risk of hospitalization or out-of-home placement
Ready to get started? Contact us today to see how we can help your family!
HCBS Services We Provide
We offer a range of HCBS that help children and families stay connected, build essential skills, and maintain stability at home while receiving the support they need.
Respite
Respite care provides short-term relief for caregivers and enriching, supportive experiences for youth.
Helps families rest, recharge, and maintain stability
Offers fun, interest-based and goal-oriented activities tailored to each person.
Builds social connections, emotional resilience, and life skills
Delivered in a safe, respectful, and nurturing environment
Caregiver & Family Advocacy and Support Services (CFASS)
Supporting caregivers and families with knowledge, practical tools, and real-life strategies to manage care, overcome challenges, and thrive together at home and in the community.
Navigating healthcare, education, and public resources
Building community connections and self-advocacy skills Developing daily life skills
Developing daily life skills and fostering independence
Caring for youth with medical and mental health needs
Embracing life changes and transitions
Strengthening caregiver abilities and family relationships
Palliative Counseling & Support
This service provides compassionate counseling for individuals and families facing chronic or terminal illness, focusing on emotional well-being and navigating life’s challenges with dignity.
Tailored support through structured counseling sessions
Encourages open communication and emotional healing
Addresses grief, stress, and the emotional impact of illness
Offers practical tools for resilience, connection, and support
Delivered with empathy, respect, and thoughtful care
Prevocational Services
Prevocational services help youth (14+) explore careers and build foundational skills for future employment. Through career exploration, volunteer experiences, and workplace readiness training, participants gain confidence, soft skills, and real-world experience.
Career Exploration
Workplace Conduct & Expectations
Workplace Competencies
Volunteer Opportunities
Why Choose Suffolk Primary Health?
We’re more than just a provider—we’re your partner in care.
At Suffolk Primary Health, we bring together medical, behavioral, and social services in one place, so you don’t have to juggle different providers. Our compassionate team is here to support you every step of the way.
Bilingual Services – Care that speaks your language.
Behavioral Health Support – For children with serious emotional needs.
Specialized Medical Care – Especially for medically fragile children.
Team-Based Approach – We collaborate with care managers and professionals to provide the best care.
Quick DSP Placement – We match you with the right Direct Support Professional (DSP) fast!
Real Stories, Real Growth
Every Child Deserves the Right to Thrive
Let’s work together to create a brighter path for your child—and a stronger future for your family.
- Suffolk Primary Health 135 Main St., Hempstead, NY
- 631-208-4460
- 631-208-4462
Contact Us
Have questions? We’re here to help! Whether you need more information, have a specific request, or just want to get in touch, we’d love to hear from you.
